Shipping & Delivery
U.S. Continental Standard Shipping (Complimentary) Your shoes are estimated to arrive within 2-5 business days after the package has been shipped.
U.S. Continental Standard 2nd Day Air (Auto Calculated Pricing) Your shoes will arrive in two (2) business days. This option is auto populated depending on your shipping location within the Continental U.S.
U.S. Hawaii and Alaska (Auto Calculated Pricing) There is a cost that is incurred for shipping to these states, and the charge is automatically calculated during the checkout process.
[Please note that there are NO returns or exchanges for Hawaii and Alaska orders.]
International (Outside Continental U.S.) We offer international shipping for our clients. There is a cost that is incurred for this and the charge is automatically calculated during the checkout process, based on the country the item is being delivered to. All orders are Delivery Duty Paid (DDP) to ensure a seamless and hassle-free process for international orders. Amehra calculates all shipping, duties, taxes and fees automatically at checkout. These fees are the sole responsibility of the customer and are non-refundable.
[Please note that there are NO returns or exchanges for international orders.]
- The above delivery times exclude pre-order items
- Please allow 24-48 hours for your order to be processed
- Signature is required upon delivery
We work in a consistent manner in managing orders. Orders are processed in the order they are received. Please allow 24-48 business hours for your order to process before shipping.
Any orders placed on weekends or U.S. holidays, will begin processing the next business day. Just keep in mind that holidays and peak seasons may have an effect on the shipping timeframe.
If there are any severe weather conditions, there will most likely be delays in the shipping timeframes from our courier.
We ship directly from the U.S. All orders are Delivery Duty Paid (DDP) to ensure a seamless and hassle-free process for international orders. The cost of duties, taxes and related fees are subject to the country in which the item(s) is/are being shipped to. Amehra calculates all shipping, duties, taxes and fees automatically at checkout. These fees are the sole responsibility of the customer and are non-refundable.
Sales tax is collected in select states as required by law. After inputting your shipping address during the checkout process, your shopping cart will automatically reflect the cost of taxes. The relevant sales tax charges are out of our control.
Some of our shoes offer a pre-order option, giving you the ability to purchase the shoe with advanced payment. A pre-order allows for the purchase of a product that is in the process of being produced. Your payment option will be charged at the time of ordering to effectively secure your order.
Pre-ordered shoes will be shipped based on the proposed timeframe, and you will receive an email when your order ships. An estimated delivery date is indicated for each pre-order item within the product page. These dates are based on the complexity of the design and material elements that go with the product style.
We utilize this method as a means to help control our supply chain processes, allowing us to limit over productions and excess inventory.
Tracking of Orders
You will receive a shipping confirmation email that includes your tracking number once your order has been shipped. Please note, tracking links generally need 24-48 business hours to generate. In many cases, the tracking links are populated sooner. It is highly encouraged to have an account set up, in order to properly manage all processes related to your order(s).
Depending on the status of your order, we may be able to amend your shipping address. If you've accidentally entered the wrong address, please email us immediately at firstname.lastname@example.org with your order number and preferred delivery address. We may contact you soon after your email for full confirmation to avoid any further delays. Once your order has been shipped, we are unable to make any amendments to the address.
Please do not place pre-order items with available items. In order to avoid delays, please place separate orders for pre-order items.
Delivery (Signature Required)
We want to make sure that you receive your new shoes safe and sound, so we require a signature upon delivery. Please note that any additional fees incurred due to delivery refusal or multiple failed attempts are your responsibility.
At this time we do not offer this.
It can be a real wild time during the holidays, leading to delays in processing and shipping products. Please plan accordingly as orders may be subject to delays with our couriers. All orders are always processed as soon as possible to help get the product(s) out to you quickly.
- Before we ship your order, we may need to confirm your details with your card/payment issuer and verify your billing and shipping address
- Amehra is not able to deliver to P.O. Boxes or to a freight forwarding company
- Once your order has shipped, we are unable to make any amendments to the address
- Please ensure you have availability to sign for your package upon delivery
- Amehra is not responsible for packages once they have been scanned and delivered